🚚 How much is shipping?
We ship directly from our warehouse and offer free shipping across the United States. If you're ordering from outside the US, international shipping fees may apply at checkout.
⏱️ How long does delivery take?
Standard delivery usually takes 5–10 business days, unless there are unexpected delays. We’ll keep you updated every step of the way.
🔍 How do I track my order?
Once your order ships, you’ll receive a confirmation email with a direct tracking link.
📄 Why isn’t there an invoice in my parcel?
To reduce paper waste, we send invoices digitally by email only.
If you need a copy, just reach out to our support team — we’re happy to help!
❌ Can I cancel my order?
Once an order is placed, it can’t be cancelled — our fulfillment process starts immediately.
But no worries: if you’re not happy with your purchase, you can return it for a full refund.
Just contact customer support and we’ll take care of you.
🔄 Can I return or exchange my order?
Absolutely! You have a 60-day return window.
Simply let us know the reason and we’ll make it right.
💳 What payment methods do you accept?
We currently accept credit cards and PayPal.
(Buy now, pay later options coming soon!)
📦 Will everything arrive in one package?
Large orders may be shipped in multiple packages depending on stock availability.
You’ll receive tracking info for each shipment.
🔒 Is my online order secure?
Yes — 100% secure.
All payments are SSL-encrypted and processed through trusted payment providers.
We never store your payment details.
